100% No-Risk Guarantee

30-Day No-Quibble Refund Policy

When you buy any sofa or chair online from Suite World, your satisfaction is our top priority. If you’re not happy when we deliver your furniture, just let our friendly delivery team know—we’ll happily exchange it. No stress, no fuss.

Your Suite World Guarantee

From Kent’s leading leather and fabric sofa store

Unlike many online retailers, we’re a real, local store—open for you to visit anytime. Our spacious, three-floor showroom in Dover has welcomed happy customers for over 25 years. We’re a proud, family-run business that puts care and pride into every order we handle.

If you ever experience an issue with your sofa or chair, we’re just a quick phone call away—and we’ll always respond promptly.

What You Can Expect With Every Delivery:

    We deliver directly into the room of your choice

    We unpack and remove all packaging

    We never leave furniture at the kerbside

    Our team will show you how to use and care for your new furniture

    (Please note: This policy applies only to online orders and excludes made-to-order items.)

Come See Us in Person!

You can browse our full range of sofas and chairs on our website, or visit our store in Dover.

Click here for directions to our Dover Store

Warm regards,
Gary Johnson
Managing Director, Suite World